Workshops: Calls for Participation


Dan Horn, U.S. Army Research Institute, USA
Erika Orrick, Perceptive Sciences, USA

Participant Submission Deadline: 3 January 2005

Two-Day Workshops

W1. Engaging The City: Public Interfaces As Civic Intermediary
Michele Chang, Katrina Jungnickel, Chet Orloff, Irina Shklovski

W2. Hands on Haptics: Exploring Non-Visual Visualization Using The Sense of Touch
Steven Wall, Stephen Brewster

W3. Making Sense of Sensemaking
George W. Furnas, Daniel M. Russell

Sunday Workshops

W4. Distributed Display Environments
Dugald Ralph Hutchings, John Stasko, Mary Czerwinski

W5. The Virtuality Continuum Revisited
Anton Nijholt, David Traum

W6. Usage Analysis: Combining Logging and Qualitative Methods
Joke Kort, Henk de Poot

W7. Beyond Threaded Conversation
Paul Resnick, Derek Hansen, Mark Ackerman, John Riedl, Loren Terveen

W8. Graduate Education in Human-Computer Interaction
Michel Beaudouin-Lafon, James Foley, Jonathan Grudin, James Hollan, Scott Hudson, Judy Olson, Bill Verplank

W9. Quality, Value(s) and Choice: Exploring Wider Implications of HCI Practice
Ann Light, Peter J Wild, Andy Dearden, Michael Muller

W12. Awareness Systems: Known results, theory, concepts and future challenges
Panos Markopoulos, Boris de Ruyter, Wendy E. Mackay

Monday Workshops

W10. Cognition and Collaboration – Analyzing Distributed Community Practices for Design
Peter H. Jones, Cristina Chisalita

W11. HCI Challenges in Health Assessment
Margaret Morris, Stephen Intille

W13. Focus on the Individual: The Future of Web-Based Product Support
Susan Palmiter, Gene Lynch, Jennifer Day, Melinda Geist, Bryan Rhoads
We regret that this workshop has been canceled.

W14. Innovative Approaches to Evaluating Affective Interfaces
Katherine Isbister, Kristina Höök

W15. Social Implications of Ubiquitous Computing
Vlad Coroama, Vassilis Kostakos, Carsten Magerkurth, Irene Lopez de Vallejo

W16. User Partnership Programs
Wai On Lee, Sol Solorzano, Charles Harrison

W17. The Future of User Interface Design Tools
Dan Olsen, Scott Klemmer

W18. Designing Technology for Community Appropriation
Wendy March, Tony Salvador, Margot Jacobs

Two-Day Workshops

W1. Engaging The City: Public Interfaces As Civic Intermediary

Michele Chang, Intel Corporation, USA
Katrina Jungnickel, University of Surrey, UK
Chet Orloff, Portland State University, USA
Irina Shklovski, Carnegie Mellon University, USA

The site of the city has become of increasing value to the HCI community as a means for understanding socio-technical practices in an increasingly mobile world. Zooming in closer to consider civic life as a viable lens, this workshop will advance discussion on the role of public interfaces in engaging citizens within the public realm. The aim is to determine how technology can foster civic engagement by addressing the needs and reflecting the desires of its citizens, by:

The challenge for the HCI community is to design more effective public interfaces that provide citizens with more active access, authorship, and agency. The field research component will involve visiting the city of Portland as a case study for processing and refining these theoretical considerations.

We wish to gather a representative group of social scientists, technologists, artists, and designers whose work addresses issues of public interfaces and interactions. Participants will be selected based on a demonstrated interest in the topic, seen through position papers that consist of:

Send submissions (Word or PDF) or questions to Michele Chang at

W2. Hands on Haptics: Exploring Non-Visual Visualization Using The Sense of Touch

Steven Wall and Stephen Brewster, Glasgow Interactive Systems Group, UK

Haptic interfaces can present dynamic “visualizations” in a non-visual manner using the sense of touch. They are powerful tools for providing additional parameters for multidimensional visualisation, and enabling access to digitally stored and “on-line” data for visually impaired users, whether it is real-time stock exchange data in the form of a graph, maps from route-finding applications, or the progress of a multiplayer online game. The haptic sense is different to vision in many ways. Should visualizations for the haptic sense be seeking to exploit potential benefits of these differences, rather than pandering to established visual conventions? The workshop format will be exploited by emphasis on demonstrations which will be used to provoke discussion and brainstorming within the group. Participants will be encouraged to think outside the box; a key focus of the workshop being on the creation of tangible mock-ups of novel techniques for haptic visualisation. Participants will get “hands on” to rapidly create physical prototypes using everyday materials as a means of illustrating potential design solutions established by the group!

Participants should submit a position paper (max 4 pages in CHI Publications Format ), providing your viewpoint on the topics covered by the workshop, focusing on novel methods of haptic visualization (problems, solutions, evaluations). Diversity in backgrounds and viewpoints will be emphasized during selection. Preference will be given to participants who supply demonstration software which exemplifies their viewpoints. Technical requirements for any demos should also be specified in a supporting document. Further information is available at

W3. Making Sense of Sensemaking

George W. Furnas, University of Michigan, USA
Daniel M. Russell, IBM Almaden Research Center, USA

Making sense of the world is a common activity – it happens whenever people confront a new, complex problem. Sensemaking can be a core professional task in itself, as it is for researchers, designers, or intelligence analysts. It often begins with a process of collecting and organizing data. Sometimes the information can be organized into a fairly simple structure, one that helps to solve the problem. But the process can also be ill-defined, iterative and complex: information retrieval, organization and task re-definition all interact in sometimes subtle ways.

This 2-day workshop aims to bring together a diverse community of researchers working on understanding sensemaking activities and on technology to support them. We hope to establish a dialogue between various researchers, enrich our understanding by laying out the space of varieties of sensemaking and articulating their commonalities and differences, and draw design implications for better sensemaking tools, systems and aids.

We will address topics including:

Prospective participants should send a 5-page position paper stating their background in this area, their current related work, and any special approaches or theses they would bring to the discussion, to

Sunday Workshops

W4. Distributed Display Environments

Dugald Ralph Hutchings and John Stasko, Georgia Institute of Technology, USA
Mary Czerwinski, Microsoft Research, USA

We are requesting submissions for “Distributed Display Environments” (DDEs), which describes computer systems that present output to more than one physical display. Research methods and foci in this area have varied, but findings suggest that (1) continuing to define the relevant aspects of DDEs is worthwhile due to obvious and quantifiable benefits of these environments and (2) there are important aspects of interfaces that have been ignored in the past because of the assumption of a single-display output model.

We have four goals for this workshop:

To address these goals, we will conduct this workshop where a majority of the time will focus on healthy discussion of the stated goals.

Interested individuals should submit a 2 to 4 page position paper. Papers should address any previous work that the author has conducted in the area and thoughts on the four outlined goals (more details about each goal may be found on the website for this workshop); participants will be selected on strength in each of these areas. Please use the CHI Publications Format and send submissions to Duke Hutchings at Questions may also be addressed to Duke at the same address.

More information can be found at

W5. The Virtuality Continuum Revisited

Anton Nijholt, University of Twente, The Netherlands
David Traum, Institute for Creative Technologies, USA

More and more interactions take place in environments rather than in the traditional human-computer interface and multiple actors are involved, both human and non-human. The environments, e.g. a smart meeting room or a desktop storytelling environment, require the modeling of multimodal interaction: interactions between human users, objects, and agents that represent human users or that otherwise have been designed to play roles in the environment.

The concept of the virtuality continuum describes a continuum from full reality (without computer-generated stimuli) to full virtuality (all stimuli are computer-generated). In this workshop we investigate multi-party interaction from the point of view of this continuum.

This workshop aims to:

We encourage participation from a wide range of disciplines including HCI, Social Psychology, AI and NLP. The workshop will be limited to 18 participants. The format includes presentations by participants and discussions.

Submit a 2-4-page position paper outlining your interest to

For more information visit

W6. Usage Analysis: Combining Logging and Qualitative Methods

Joke Kort, TNO Telecom, The Netherlands
Henk de Poot, Telematica Instituut, The Netherlands

Services and applications are becoming more difficult to evaluate due to increased complexity. A combination of (event) logging techniques and qualitative methods might provide a solution to the research problems encountered in evaluating these complex services. In this one day workshop we want to explore the possible construction of an integrated approach for automatic usage analysis and qualitative methods in commercial product design.

Through interactive discussions and case studies we will create an overview of methods and techniques used in automatic usage and qualitative analyses of product design, resulting in an integrated approach for automated usage analyses and qualitative methods.

If you have an interest in usability engineering, product design, user research, market research or the like, we invite you to write a 4 page position paper addressing the following topics:

For additional information see

Participants for the workshop will be selected based on their experience with the workshop topic and their ideas for an integrated approach of automatic usage analysis and qualitative methods. Send your position paper to:

W7. Beyond Threaded Conversation

Paul Resnick, Derek Hansen, and Mark Ackerman, University of Michigan, USA
John Riedl and Loren Terveen, University of Minnesota, USA

We invite position papers for the CHI 2005 Workshop "Beyond Threaded Conversation." The workshop will investigate innovative designs for conversation spaces that reach beyond traditional chronologically-ordered thread models. Examples of successful new models include Slashdot, Wikipedia, and LiveJournal. Researchers and practitioners with interesting ideas for new conversation design should submit a position paper describing either a widely-deployed system with which they are familiar or a novel design, even if it is still on the drawing board.

The workshop will include formal presentations, working group breakout sessions, and full-group discussion of the results. One concrete outcome will be a Wiki page of all results of the workshop, shared among participants, and editable after the workshop. If a rich enough set of ideas emerges, we may edit a special issue of a leading journal.

Position papers may include two pages of text in the CHI Publications Format , and up to one additional page of figures and references. They should describe what elements of the evaluated system are innovative and the context in which the design elements are appropriate. All accepted position papers will be posted in a traditional conversational space to invite discussion before the workshop. The best position papers will be presented at the workshop. Only one author will be invited for each accepted position paper. Groups with multiple ideas may submit several position papers.

We will select participants from diverse backgrounds based upon the relevance, originality, and insightfulness of their submissions.

Please email your submission to More information can be found at

W8. Graduate Education in Human-Computer Interaction

Michel Beaudouin-Lafon, Université Paris-Sud, France
James Foley, Georgia Tech University, USA
Jonathan Grudin, Microsoft Research, USA
James Hollan, University of California San Diego, USA
Scott Hudson, Carnegie Mellon University, USA
Judy Olson, University of Michigan, USA
Bill Verplank, Stanford University, USA

HCI Ph.D. education is rapidly evolving and growing - a number of universities now have strong programs. They differ in origin (e.g. computer science, library and information science, psychology, industrial design), emphasis, and pedagogy. Some programs are tracks within a more general program, others have their own designation (HCI, HCC, IS, etc.).

The goals of this workshop are to:

Participants representing graduate Ph.D. programs and/or employers of graduates of these education programs are invited to attend.

To be considered for participation in the workshop, please submit a 3-5 page white paper (in CHI Publications Format ). Submissions are due electronically to More information on the workshop and submission requirements is available at

W9. Quality, Value(s) and Choice: Exploring Wider Implications of HCI Practice

Ann Light, Usability News, UK
Peter J Wild, University of Bath, UK
Andy Dearden, Sheffield Hallam University, UK
Michael Muller, IBM Watson Research Center, USA

The workshop goals are:

Overall the workshop will provide a forum for those interested in the issues of quality, value, values choice and related issues of ethics to interact and discuss relevant issues. This will be undertaken through the following structure. The morning session will be taken up by 15-minute presentations of submitted position papers. Each paper will have a follow on question and answer period. The afternoon will be given over to discussion. The discussion session will draw on a number or real scenarios which will be distributed prior to the workshop.

Position papers of 4-6 pages should be submitted to Peter Wild at

W12. Awareness Systems: Known results, theory, concepts and future challenges

Panos Markopoulos, Eindhoven University of Technology, The Netherlands
Boris de Ruyter, Philips Research, The Netherlands
Wendy E. Mackay, Université Paris-Sud, France

This workshop aims to bring together researchers from both academia and industry that are actively working in the domain of Awareness Systems. These are systems that are used to help people maintain an awareness of other individuals or groups. We are interested to see novel design concepts, empirical research or technological solution. We are interested to see applications for the home, for leisure, mobile use, work or health. We aim to go beyond point solutions and seek some shared understanding of known results and challenges for the future.

Please submit position papers between 2-4 pages, following the CHI Publications Format . Position papers should describe your work in this area and your perspective regarding the aim of the workshop. Papers should be submitted in .pdf format, by email to

Potential participants are encouraged to seek extra information about the workshop through the workshop website:

All position papers will be reviewed and discussed by the three workshop organizers. Submissions will be selected on the basis of the significance of the work presented and with respect to how well they will help us reach the aim of the workshop. We shall try to create a good mix of people from industry and academia, looking at the topic from different perspectives (e.g., social psychology, design, emotions, etc.).

Monday Workshops

W10. Cognition and Collaboration – Analyzing Distributed Community Practices for Design

Peter H. Jones, Redesign Research, USA
Cristina Chisalita, Vrije University, The Netherlands

The purpose of this workshop is to develop research and methods found effective for analyzing collaborative work in distributed community practices (e.g. scientific research, medical care, aviation). In design research we’ve seen trends of exploring multiple and hybrid methodologies for understanding and analyzing collaboration and joint work. This workshop encourages research into the distributed cognition of intentional networks and work communities, to reveal design opportunities in descriptions of joint behavior.

Participants should have experience in empirical HCI research or related disciplines with an interest in collaborative practice. We also invite theoretical approaches to collaborative activity research. The workshop will be facilitated with some structure for brief presentations about participants’ research and open time for group dialogue. The workshop will also explore how we might further develop the shared knowledge in publications or possible joint findings.

Papers will be selected for the workshop based on:

  1. A clear definition of an applicable research problem, preferably supported by case study. Preliminary research is encouraged.
  2. The work practice domain is characterized by cognitive work, primarily unstructured, informal collaboration.
  3. Experience is demonstrated in distributed cognition or activity theory, or other analysis approach accommodating the complexity of field data.
  4. Some example of the representation can be made and shared for the benefit of learning and discussion among all group members.

Please send 3-5 page position papers in Word or PDF format via email to:

W11. HCI Challenges in Health Assessment

Margaret Morris, Intel Research, USA
Stephen Intille, Massachusetts Institute of Technology, USA

This workshop focuses on novel computing approaches to health assessment. Due to demographic and economic trends, individuals are increasingly in control of their own health and wellness strategies. A major health concern of individuals and society at large is early disease detection. Avoidance of assessment and limitations in current clinical testing techniques limit our ability to detect early signs of illness. Advances in ubiquitous computing, inference modeling, interactive displays, and mobile devices open up new possibilities for health monitoring and feedback. This workshop will explore ways that these advances can shape health assessment. There will be a focus on embedding assessment into everyday environments and behavioral repertoires. We will share some example “embedded assessment” concepts as a starting point for discussion and innovation. Throughout the discussion we will focus on HCI challenges, such as personalization, scalability, compelling usage scenarios, evaluation and adaptability.

Interested individuals should e-mail a 2-3 page position paper to Margaret Morris at The position paper should contain:

Participants will be selected based on their position paper, the creativity and depth of their research program, the relevance of their expertise, and their openness to collaboration. Special emphasis will be placed on attracting participants with diverse perspectives from the medical and public health research, health technology research, ubiquitous computing, mobile and wearable computing, and interaction design.

More information can be found at:

W13. Focus on the Individual: The Future of Web-Based Product Support
We regret that this workshop has been canceled.

Susan Palmiter and Gene Lynch, Design Technologies, Inc., USA
Jennifer Day, Melinda Geist, and Bryan Rhoads, Intel Corporation, USA

This workshop will focus on issues of personalization in technical product support sites and start to find trends and strategies for future research and development to aid current customers. Product support site web design, specifically in the realm of personalization, has unique characteristics since the user has already made an investment in the product and is now in a partnership with the product’s manufacturer and in a potential community with other owners. The many potential forms of personalization present tradeoffs in terms of complexity, competitiveness, customer characterization, and cost while the efficacy of the effort is not always measurable or an improvement. Thus, it is critical to develop strategies for pinpointing the appropriate level of personalization for customers and future research efforts needed. For additional information see

Participants will be selected based on their experience in support site personalization, either success or failure.

Prospective participants are invited to submit a 2-3 page position statement that includes:

  1. Background: Your background in the area and a short description of some pertinent projects you have worked on.
  2. Position: Describe your position in terms of the following:
    1. What are the forms of personalization you currently or plan to provide to your end customer?
    2. What was the rationale for these personalization efforts?
    3. If possible, what level of success have these personalization efforts achieved, and how was the success or failure measured?
  3. Sample Materials: Product support web sites with personalization attributes or plans for them.

Submit position papers to

W14. Innovative Approaches to Evaluating Affective Interfaces

Katherine Isbister, Rensselaer Polytechnic Institute, USA
Kristina Höök, Swedish Institute of Computer Science, Sweden

How do we decide if someone has been affected emotionally, interacting with a system? Can we refine the design and evaluation cycle? Researchers and industry practitioners interested in affective interface design and evaluation are invited to submit position papers for a workshop that aims to:

  1. Bring together examples of affective interface evaluation strategies already in use.
  2. Develop a list of current best practices, and collect a body of references from past efforts to evaluate affective reactions to designed systems (both successes and failures), to leverage what is already known.
  3. Identify key challenges and issues for future work.

We invite submissions of two varieties:

Papers and demonstrations will be selected for the workshop by the program committee based upon their relevance to the core topic and outcome goals of the workshop.

Submit papers to Katherine Isbister at

W15. Social Implications of Ubiquitous Computing

Vlad Coroama, ETH Zurich, Switzerland
Vassilis Kostakos, University of Bath, UK
Carsten Magerkurth, Fraunhofer Institute IPSI, Germany
Irene Lopez de Vallejo, UCL – The Bartlett, UK

As research in ubiquitous computing increases, the field moves away from being purely technology-driven and towards a more human-centric perspective. Designers of ubiquitous computing systems must take into account the potential social impact of their systems. For instance, the community has made in recent years a concerted effort to initiate dialogue regarding the potential privacy threats posed by ubiquitous computing systems. There remain, however, several important social issues aside from privacy that are impacted by ubiquitous computing. As researchers begin to identify and address these critical issues, we believe it is important to open a community dialogue to share these findings, create awareness regarding new research in these areas, and collaborate to work towards these new challenges.

Potential workshop attendees are invited to submit a position paper of up to 4 pages that addresses at least one relevant social implication of ubiquitous computing and discusses how researchers can influence the direction of development. Papers should be sent via e-mail to Vlad Coroama at The papers will be peer-reviewed and chosen according to their relevance to the scope of the workshop, the quality and originality of the submission, and their ability to stimulate discussions. The organizers will try to consider as many submissions as possible to help assemble a large community of researchers interested in the social challenges of ubiquitous computing.

W16. User Partnership Programs

Wai On Lee and Sol Solorzano, Siebel Systems, Inc., USA
Charles Harrison, Microsoft Corporation, USA

A UPP can be a powerful tool to supplement traditional user research activities. These programs can create a setting where researchers and users from customer and vendor organization interact regularly to share and to inform one another on usability and design issues. However, to create and sustain these activities, researchers must define a program that best fits their company’s situation.

In this workshop, we will discuss utilizing a user partnership program (UPP) to help overcome the challenges of collecting customer feedback in environments characterized with diverse users and business processes, complex technology infrastructures, and large scale enterprise software deployments.

The workshop’s goal is to share experiences gained in the context of UPP type programs in order to establish best practices and frameworks for developing, managing, and maintaining a UPP.

Participants should have prior experience setting up UPP or similar entity. Interested participants should submit a position statement outlining their views and reasons of interest to Sol Solorzano at

This paper should be limited to 3 pages and include:

W17. The Future of User Interface Design Tools

Dan Olsen, Brigham Young University, USA
Scott Klemmer, Stanford University, USA

This workshop aims to gather researchers in the field of user interface software tools to identify important themes for the next decade of research. User interface tools aid in the design and development of interactive systems. They include tools for designing the interface, development environments for writing code, and toolkits that provide software architectures and building blocks to aid development. These tools have provided tremendous benefit for the designers and developers of graphical user interfaces. The CHI community has shown that the next generation of user interfaces is moving off the desktop: these emerging interfaces employ novel input techniques such as tangible, haptic, and camera-based interaction, access to vast information repositories and sensor networks, and information presentation to a wide range of devices. In this workshop, we will discuss common themes, conflicting ideas, and future directions for the next generation of software tools that will support ubiquitous computing.

Position papers should be 2 pages long. Attendees should be committed to assisting in the creation of a workshop report that will be published in journal article form. Submissions should be in PDF format, and e-mailed to

For more information, visit

W18. Designing Technology for Community Appropriation

Wendy March and Tony Salvador, Intel Corporation, USA
Margot Jacobs, PLAY Interactive Institute, Sweden

All around us new devices, environments, and systems are opening themselves up for user adoption and adaptation. The design territory has expanded to include people as re-designers, and Moran has described design as a “negotiated social process”. This process has heightened the understanding of what designers should be designing for, but does not necessarily provide the tools and practices to design technology that is truly open for later appropriation.

This one-day workshop will be held at the Urban Grind coffee shop in Portland, and will involve the participants in a process of design and appropriation, as a tool for reflection. Focus will be placed on openness, transparency and adaptability. The day will be constructed as a series of design exercises intended to engage people in sharing and creating together. We invite participation from designers, technologists, sociologists, theoreticians, policy-makers, community builders; anyone concerned with the design and use of technologies in community settings.


Submissions should be sent to Wendy March at, and should include the following: